In January 2026, NADRA launched a new refined service for CNIC reprints (in cases of lost cards) and renewals (for expired cards). This initiative aims to alleviate lengthy queues at NADRA centers and enhance convenience for citizens, either through the Pak-ID Mobile App or e-Sahulat Franchises.
With these enhancements, you are no longer required to wait in lengthy queues to access your CNIC services.
CNIC Fees & Delivery Information 2026:
| Service | Normal (30 Days) | Urgent (15 Days) | Executive (7 Days) |
|---|---|---|---|
| Smart CNIC Renewal | Rs. 750 | Rs. 1,500 | Rs. 2,500 |
| CNIC Reprint (Lost) | Rs. 750 | Rs. 1,500 | Rs. 2,500 |
| e-Sahulat Service Fee | Rs. 100 Extra | Rs. 100 Extra | Rs. 100 Extra |
| Delivery Charges (Inland) | Rs. 165 | Rs. 165 | Rs. 165 |
Note: e-Sahulat service fees are applied in addition to the standard NADRA charges.
Access CNIC Services at e-Sahulat Franchises:
As part of the January 2026 pilot initiative, NADRA has implemented CNIC reprint and renewal services at 18 specialized e-Sahulat franchises in Islamabad, Rawalpindi, Lahore, and Karachi.
- Biometric Support: Devices are provided for users who are unable to operate smartphones.
- Service Fee: An additional charge of only Rs. 100 is applied at franchise locations.
- On-site oversight: A NADRA officer is stationed at each franchise to oversee the process.
Facial Recognition for Identity Verification:
A major update in 2026 is for citizens whose fingerprints fail to scan:
- Face Verification: The Pak-ID App enables users to utilize facial recognition for identification purposes.
- Facial Verification Certificate: In cases where fingerprints are illegible, a certificate issued by NADRA is provided and remains valid for 7 days at all NADRA offices.
This update enhances the efficiency of CNIC processing, providing a more seamless experience, particularly for elderly individuals or users experiencing fingerprint-related difficulties.
How to Apply Online via Pak-ID App?
You may perform the reprint or renewal of your CNIC conveniently from your residence through the Pak-ID Mobile App.
- Register an Account: Download the application and register your account utilizing your CNIC.
- Choose Service: Select either “Renewal” or “Reprint (Lost Card)”.
- Confirm Details: Retain the extant information unless modifications are necessary.
- Upload Photo & Biometrics: Capture your fingerprints or facial features through the application.
- Make Payment: Remit funds via Debit/Credit card, JazzCash, EasyPaisa, or at authorized e-Sahulat franchises.
Tip: Always double-check your delivery address to avoid delays.
Delivery & Tracking of CNIC:
- Courier Delivery: CNIC is dispatched to the address you provided.
- SMS tracing: Kindly send your tracing ID to 8400 to receive updates on the card’s processing status.
- Digital ID: NADRA introduced a Digital ID Vault in 2026, allowing citizens to utilize their digital identity prior to the arrival of the physical card.
Important Instructions:
- Lost CNIC: Filing an FIR is no longer mandatory, but a police report is recommended for safety.
- Official Communications: Only trust messages from 8171 or 8400.
- Use Official Channels: Prefer Pak-ID App or e-Sahulat franchises for reliable and fast service.
Quick Tips for Citizens
- Complete the application online or through e-Sahulat to prevent lengthy delays.
- Verify that your biometric information (fingerprints or facial features) are clear and distinguishable.
- Retain your tracking ID and receipts until the delivery is completed.
- Select Executive Service for urgent needs.
Conclusion:
NADRA’s 2026 CNIC reprint and renewal services facilitate faster, simpler, and more expedient access to identity cards via the Pak-ID App or e-Sahulat franchises. Biometric and facial recognition enhancements guarantee seamless verification even for users experiencing fingerprint difficulties. Citizens are now able to efficiently monitor, pay for, and receive their CNICs while reducing the need for visits to NADRA centers.
Can I use facial recognition if my fingerprints don’t work?
Yes, NADRA’s 2026 update allows citizens with unreadable fingerprints to verify their identity using facial recognition via the Pak-ID App. You can also obtain a Facial Verification Certificate, valid for 7 days, which is accepted at all NADRA offices.
Can I update my personal information during renewal?
Yes, if there are any changes in your personal information, you can update your details during the renewal process on the Pak-ID App or at e-Sahulat franchises. If no updates are needed, you can proceed with your existing information to save time.
What should I do if my CNIC is lost?
If your CNIC is lost, you can apply for a reprint using the Pak-ID App or at e-Sahulat franchises. Filing an FIR is not mandatory, but for security purposes, it is recommended to report the loss to the local police. Ensure you have your CNIC number or old card details handy for smooth processing.